Have Questions?

Frequently Asked Questions

Everything you need to know about lab-grown diamonds, our process, and what makes Aurela Diamonds different.

1. Once you’ve finalized the details of your ring, we’ll send you a contract to review and sign. ** Please note all prices are not inclusive of tax. **

2. A 50% deposit is required via e-transfer, cash, or credit card before we begin crafting your ring.

3. After receiving your deposit, we’ll create a mock-up of your ring. This usually takes a few days. You’ll have the opportunity to review it and request changes if needed. Once approved, your ring will go into production.

4. When your ring is finished, the remaining balance is due upon pick-up or shipping.

*** We accept payment via E-Transfer, Wire, ACH, Cash only, Credit Card. ***

PLEASE NOTE THAT ALL QUOTES ARE SUBJECTED TO CHANGE BASED ON GOLD PRICING.

Privacy & Data Policy — By accessing, browsing, or submitting any form or inquiry on this website (aureladiamonds.com), you acknowledge and expressly consent to the collection, retention, and processing of your personal information, including but not limited to your name, email address, telephone number, country of residence, and any other data voluntarily submitted through our inquiry, quote, or contact forms. Such information may be used by Aurela Diamonds and its authorized representatives to contact you by any reasonable means, including electronic mail, telephone, or messaging platforms, for the purposes of responding to your inquiry, providing product information, following up on submitted quotes, and communicating promotional or commercial information relating to our products and services. This website employs cookies and similar tracking technologies to collect non-personally identifiable information relating to browsing behaviour, session duration, page interactions, and referral sources, which may be used for analytics, site optimization, and marketing attribution purposes. By continuing to use this site, you consent to such data practices. We do not sell your personal data to third parties. Data is retained for as long as reasonably necessary to fulfil the purposes for which it was collected. For inquiries regarding your data, please contact us directly.

Still Have Questions?

We're Here to Help

Can't find the answer you're looking for? Our team is happy to assist with any questions about diamonds, rings, or our process.